Privacy policy

Joy’s Billiard LLC operates joysbilliard.com. This policy explains how we handle personal information when you browse, order, or contact us.

Information we collect

When you order or contact us, we receive the information you provide, such as your name, email, billing and shipping addresses, order details, and messages. Fit-support messages may include the pocket photos and measurements you send. Our Shopify store also collects device and browsing information, such as IP address, browser details, pages viewed, and cookie identifiers.

How we use information

We use information to process orders and payments, arrange shipping and returns, communicate about your purchases, provide fit support, maintain and improve our store, prevent fraud, and meet recordkeeping or other legal obligations.

Service providers and Shopify

We share information needed to operate the store with Shopify, payment providers, shipping carriers, and other providers involved in processing your order or support request. We may also disclose information where required by law or to protect our rights.

Our store is hosted by Shopify. Shopify processes information to provide its platform and may process information for its own purposes depending on the services you use and the store’s enabled settings. Read Shopify’s Consumer Privacy Policy for details about its processing and privacy choices.

Shopify Consumer Privacy Policy

Cookies and choices

Shopify uses cookies and similar technologies to operate checkout, remember preferences, secure the store, and understand activity. You can manage cookies through your browser and use any privacy controls offered on this store. Disabling cookies may affect some shopping features. We do not currently use separate Google Analytics or third-party advertising pixels.

Retention and security

We retain information as needed to fulfil orders, provide support, keep business records, resolve disputes, and meet legal obligations. We take reasonable care with customer information; no system can guarantee complete security.

Privacy requests

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of your information, or to opt out of certain processing. Email info@joysbilliard.com to make a request. We may need to verify your identity and may retain information that we are required or permitted to keep. Shopify’s own privacy requests are handled through its privacy controls.

Updates and contact

We may update this policy when our practices or services change. Contact Joy’s Billiard LLC at info@joysbilliard.com or at our business mailing address below.

Joy's Billiard LLC
Business mailing address: 2446 Merced Ave, South El Monte, CA 91733
info@joysbilliard.com